Tag Archives: blog-a-day

40 Minute Drive for some Chicken: A Lesson in Brand Loyalty.

Up until about a few years ago my family had a favorite place to go out and eat in McAllen, Peso Bills on north 10th. The restaurant started off as “Bonanza,” and years later transitioned into “Peso Bills.” For years … Continue reading

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Always Trying to Get Answers? Don’t Shoot the Receptionist.

I love the look on people’s faces when they walk into a reception area and are trying to get some attention… only to find that they won’t be seen. It’s always an awkward moment for just about everyone involved. I … Continue reading

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5 Customer Service Mistakes that Absolutely Tick Me OFF!

Everyone has had a terrible experience with a business or organization. There’s no way to avoid them, but some of them are quite common. Here’s the top five customer service mistakes that absolutely tick me off. 1. Exaggeration. Dealing with … Continue reading

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A Look at Whataburger –Beyond the Food, into the Brand

Whataburger is often the target of my tweets, blog posts, [dry] jokes, and general fast food admiration. From an every-day consumer point of view Whataburger is simply good food made “just like you like it.” But there’s more to the … Continue reading

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Spring Break Blog-A-Day

Being a full-time student really puts me in a horrible position in terms of the amount of time I can devote to blogging. While I can get on here and blog about the latest thing to tickle my fancy, I … Continue reading

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